DMECH Fleet
Uptime You Can Report On
For an organisation that runs vehicles, downtime isn't an inconvenience — it's a number on someone's performance review. Instead of a repair relationship, you get a contracted service level, a documented history for every asset, and a monthly report you can hand upward without qualification.
SLA
Contracted response times by tier
100%
Job history documented per asset, auditable
Monthly
Uptime & cost-per-vehicle reporting
What A Fleet Contract Includes
Built For Organisations Measured On Availability
The Reporting Standard
What You Actually Receive
| Metric | Reported | Why It Matters To You |
|---|
| Fleet uptime % | Monthly | The single number your operation is judged on |
| Cost per vehicle | Monthly | Makes maintenance spend defensible line by line |
| Mean response time | Monthly | Holds us to the SLA in writing, not in principle |
| Parts fitted & source | Per job | Closes the leakage route in unverified maintenance |
| Forward schedule | Rolling | Lets you plan availability, not react to it |
SLA response tiers and warranty terms are stated in the contract, not implied — ask us for the tier table and the warranty schedule alongside any quotation.
The First Step For A Fleet
From Audit To Onboarded Fleet
1
Fleet Audit
We inspect a representative sample of your vehicles and report condition, risk, and deferred maintenance against our three-state inspection standard.
2
Proposal
SLA tiers, pricing, reporting format, and transition plan — written, with the warranty schedule attached.
3
Transition
Assets onboarded, histories opened, schedule set. First monthly report issued at the end of the first full cycle.
